Simple and clear
The headlines over the past few days seem to have been dominated by the ‘can we, can’t we’ go on holiday debate. As in so much of the guidance and rules around Covid, and the restrictions it places on us, there’s a confusion at heart. Of course, the complexity of the situation doesn’t lend itself to clarity yet that’s what we need.
And isn’t that true in organisational life too? We’re facing ever-increasing complexity. We’re deluged by information and messages, within the organisation and from the external environment. Making sense of this torrent is increasingly challenging. Making meaning that allows us to act, more so.
As leaders we have to find a way to cut through, to simplify without dumbing down. That means real care in crafting our headlines – the key messages – for that’s what will stick and draw others to listen to, or read, and engage with the detail.
When clarity is needed we must craft with care. And that’s not achieved by dashing off an email in the couple of minutes between Zooms. It requires time, thought, reflection, putting ourselves in others’ shoes, stress-testing with others for any confusing little hooks that could lead our people to a destination in John O’Groats when we intend to take them to Lands End.
And intent or rather intention is vital here too…if we plant a seed of intention around creating clarity, helping others understand, bringing them with us, that will help in our quest and the energy and care we bring to it.