For 25 years or more I personally have sought to better understand this wake-up call. Can you hear it? Or are you hitting the snooze button? Anyone who considers themselves to be a leader is being asked, called, prompted, cajoled, maybe even forced into living up to that function from a higher vantage point. Who...
In organisational life system is often taken to mean a process by which things get done – various steps, specialists, teams/departments involved in creating a product or delivering a service. When things go wrong we look for the break in the system. Conventional wisdom suggests looking for an individual responsible for the failure. Their competence...