Imagine the intention to create a better world How often do we litter our conversation with the ‘intention’ word – ‘it is my intention’ we say, or ‘I intend…’ without really having invested in our words or the substance beneath them. At the simplest level this commonplace phrasing sets up an expectation in ourselves andRead more
What does ‘service’ mean to you? I’ve spent over 40 years in the service industry, and this is both a blessing and at times a curse. It means that I’m acutely aware of the principles behind excellent service and the importance of the customer, and it also means that service failures I encounter along theRead more
The bridges of understanding We are all encouraged to speak up, have an opinion, enter the discussion, share a view and be heard, especially if we are in positions of leadership and of course, having a voice is important in all walks of life. Less however is said about the importance and value of seekingRead more
An end to isolation Deconstructing the capabilities, behaviours, responsibilities and mind-sets of great leadership reveals a long list of attributes that could feel daunting, not to say impossible, for even the most competent and confident among us. And, in trying to live up to this blueprint we may be neglecting the practices that can helpRead more
Excalibur – the sword of leadership and courage I’ve long felt a deep connection with the legend of King Arthur, his knights, Merlin and the sword of Excalibur. Like so many legends and folklore one can discover deep and manyfold layers within the characters, the stories and the symbols. Excalibur for me represents the swordRead more
The addiction of ease Addictions – rather like unconscious biases, we all have them. Anything from binge watching a favourite TV series, drink and drugs, gambling that leads to a spiral of debt – all can be damaging and have deeper consequences. In and amongst there’s one that many of us are prone to yetRead more
Love…a spiritual vaccine The COVID vaccines offer many people a deep sense of hope that we may ‘soon’ move forward from this extraordinary pandemic and all its impacts. Like many, I have pondered deeply the impacts and the opportunities presented by the pandemic and the acceleration we are witnessing in the rising consciousness of humanity.Read more
Holding course under the weight of world events What do we hold onto in the choppy and extremely fast-flowing waters sweeping through our lives at this time? With only daily exercise or a weekly shop for variety, life confined to home can feel like stagnation on an epic scale. We’re also looking through a windowRead more