The latest edition of the Edelman Trust Barometer shows yet another drop in the trust vested in business leaders. According to the 2024 report 61% of respondents (32,000 people globally) worry that business leaders are purposely trying to mislead people by saying things they know are false or gross exaggerations (a 2% rise in the...
When you look inside your organisation and the governance it’s applying do you see the right distribution of delegated authority. Over time it’s quite likely that authority to act becomes crystallised within the culture in a certain way with leaders. This can become further crystallised if there are prolonged crises (such as the recent pandemic...
In the week since my friend and colleague @LorraineFlower and I published our second book – Heartful Business: leading with the world in mind – we’ve been on the receiving end of others’ generosity in supporting its first steps out into the world for which we are immensely grateful. This well of support got me...
In order to place our trust in another one of the things we tend to do is weigh up the level of integrity we perceive. It’s a fascinating word, ‘integrity’, in that two definitions are offered by dictionaries – the first being wholeness and consistency and the second, as morally strong and honest. We might...
Emotional intelligence is increasingly seen as a cornerstone of modern and successful leadership. Whilst some leaders excel instinctively in this area, most must embark on a conscious and lifelong journey to steadily increase their awareness, understanding and practise as they embrace not only emotional intelligence but convert that to emotional maturity. Any study or research...
It’s a real challenge isn’t it! In these tough times when there’s so much pain and suffering and so many atrocities on every level of human existence. The temptation when we feel pain is to shut down, protect the heart and avoid the causes of the pain. What if we thought about pain differently –...