Most of us are guilty at one time or another of prioritising action over interaction. At times, usually in crisis, that may be needed. Mostly it’s not. We might notice excellence in the work of one of our colleagues yet fail to recognise it with them in the moment as the task list beckons us...
If we want to thrive in today’s more volatile and dynamic world, we may wish to consider how we continue the journey to incorporate more feminine qualities within our leadership practise. Of course it’s very easy to become caught up in the polarities when speaking about a more feminine style of leadership. The temptation to...
It can be very easy as a business to wax lyrical about customer service and the importance of customers within the psyche of the organisation. At the same time, as customers we all have endless anecdotes and stories about very poor service alongside the occasional great service. Despite the fact that often we see service...
In a working world that is ‘always on’, how comfortable are we in allowing ourselves time out for self-reflection? Though it’s an invaluable investment aren’t we likely to put this on to the ‘get to later’ pile or on the ‘self-indulgent’ (and, therefore, never to be visited) pile. Yet here’s the thing, ‘booking a meeting...
If we look for it, we can find evidence of our deep interconnectedness to all things every single day. Whether it be as old friends and contacts pop back into our lives and we realise they were ‘always there really’ or when we take a business decision thinking we’ve fully considered its range of outcomes...
In the week since my friend and colleague @LorraineFlower and I published our second book – Heartful Business: leading with the world in mind – we’ve been on the receiving end of others’ generosity in supporting its first steps out into the world for which we are immensely grateful. This well of support got me...