We speak of communities of practice, and some organisations will have a group or communities dedicated to people related themes such as diversity, LBGTQ+ or faith and yet we rarely think about community as the backbone of the organism. Yes, there will potentially be share of mind dedicated to the culture and yet even that...
Generosity. It may seem a little old fashioned, out of kilter with the pace of our world, the attention needed to get things done. Yet it is a quality and an energy that is transformative. Being generous with our time and attention elevates not only the quality and openness of our conversations but also the...
Usually in the workplace the conversations that don’t happen, or tend to be put off for too long, are the difficult/more challenging ones…giving constructive feedback, calling out poor behaviour, introducing a change that’s unlikely to be popular. Each of these, and other personal examples you’ll undoubtedly have, are important. Leaving them to drift can cause...
Our very literal interpretation of the word ‘hierarchy’, and within that the function of leadership, that we see deployed in most organisations misses the true essence of hierarchical responsibility which is much more profound than status, authority over, personal power or control. One of these more profound aspects is the responsibility a leader has to...
‘If you can meet with triumph and disaster and treat those two impostors just the same’ (from Rudyard Kipling’s If) When one of the world’s leading female tennis players lost a major championship recently, she very publicly attributed the loss to her poor play rather than the winner’s skill. Only on reflection did she realise...
In our interactions with others we can often assume that we are all having the same experience, viewing the situation similarly and extracting the same data. The reality is we are having entirely different experiences, picking up on very different things, seeing, and hearing, with different (literally) eyes and ears. If we imagine this in...
Skilful communication is one of the pre-requisites of leadership yet a few conversations in the past week have come as a reminder of how hard we can find it to get this right and how often neglected it is in race to deliver targets. Perhaps the problem is that we see it as a given....
Mostly our world seems geared to receive mode. The amount of information we’re deluged with daily is testament to how little we have to do to get information. Or is it? We face a number of challenges here. With so much data coming at us we may become a little lazier, try less to access...
We could be forgiven for thinking big talk describes the kind of boastful and often unsubstantiated, self-aggrandising, other-blaming claims broadcast by leaders in the public eye. Let’s face it there’s a lot of this about and a particularly consistent example across the Pond. However, big talk is about something much deeper and higher and a...
The latest edition of the Edelman Trust Barometer shows yet another drop in the trust vested in business leaders. According to the 2024 report 61% of respondents (32,000 people globally) worry that business leaders are purposely trying to mislead people by saying things they know are false or gross exaggerations (a 2% rise in the...